What is the difference between Clean Protein and other whey protein products from markets such as the USA?
What flavours do you use in Clean Protein?
We only use the 100% natural flavours of Stevia and Monk Fruit (Luo Han Guo) in Clean Protein to create a delicious flavour profile.
Is Clean Protein approved by the New Zealand Government for export?
Yes, Clean Protein is approved by the NZ Ministry of Primary Industries for export and is manufactured in a NZ Food Safety Accredited facility that is audited by a third party.
How long will it take to receive my order?
Once your payment has been processed, we make it our priority to dispatch your order by the following business day.
Expected delivery time:
HONG KONG: 1-3 business days after ordering and paying
INTERNATIONAL ORDERS: 3-10 business days after ordering and paying
You will receive an email once your order is dispatched, allowing you to track delivery online (please allow 24-48 hours for tracking information to be available).
What should I do it my order is taking longer than expected?
If your order hasn’t arrived by the estimated delivery date on your order confirmation email:
• Check we have the correct delivery address for your order and your contact details are up to date by logging into your account.
• Check to see if you have an attempted delivery card from one of our carriers. Your parcel may be awaiting collection at a local collection point
• Look in any safe areas the courier may have left your parcel
If you still can’t find your parcel, please contact us we can investigate further.